Below you will find answers to frequently asked questions. If you need further information, please reach out to us directly via the chat box or by email at sales@SafeGoods.com
Frequently Asked Question and Answered:
When do orders ship?
What is the status of my order?
What service do you use to ship packages?
How long do orders typically take to deliver after they are shipped?
My order says it was delivered, but I did not receive it. What should I do?
Are SafeGoods’ products any good in terms of quality?
My tracking number was created but it does not show as received by courier partner, what is going on?
I am not happy with my order, can I return or exchange my items?
What is the best way to protect myself?
Wholesale Orders/Drop Shipping Question:
General Company Information
Where is SafeGoods located?
How can I contact Safe Goods?
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The entire content included in this site, including but not limited to text, graphics, or code is copyrighted as a collective work under the United States and other copyright laws and is the property of SafeGoods.com. The collective work includes works that are licensed to SafeGoods.com. ALL RIGHTS RESERVED.
Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with SafeGoods.com or purchasing SafeGoods.com products.
You may display and subject to any expressly stated restrictions or limitations relating to specific material download or print portions of the material from the different areas of the site solely for your non-commercial use, or to place an order with SafeGoods.com or to purchase SafeGoods.com products.
Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site is strictly prohibited unless authorized by SafeGoods.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied.
To the fullest extent permissible according to applicable law, SafeGoods.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
SafeGoods does not assure that the products shown on the Website will be uninterrupted or error-free however, defects will be listed or that this site or the server that makes the site available is free of viruses or other harmful components.
SafeGoods.com does not make any warranties or representations regarding the use of the materials on this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability:
SafeGoods.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if SafeGoods.com has been advised of the possibility of such damages.
Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
If a SafeGoods.com product is mistakenly listed at an incorrect price, SafeGoods.com reserves the right to refuse or cancel any orders placed for product(s) listed at the incorrect price.
SafeGoods.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, SafeGoods.com shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions apply to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by SafeGoods.com without notice at any time, for any reason.
The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous, shall survive any termination.
SafeGoods.com may deliver notice to you employing e-mail, a general notice on the site, or by other reliable methods to the address you have provided to SafeGoods.com.
Use of Site:
Harassment in any manner or form on the site, including via email, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a SafeGoods’ or other licensed employee, host, or representative, as well as other members or visitors on the site, is prohibited.
You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.
You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
SafeGoods.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials.
You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, SafeGoods.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site.
However, SafeGoods.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark, or; other intellectual property rights of another or (d) offensive or otherwise unacceptable to SafeGoods.com in its sole discretion.
If you have any questions about this Policy, the practices of this site, or your dealings with this site, please contact SafeGoods